Dental | Patient Care Coordinator

a-teamdentalstaffing; Santa Rosa (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

a-teamdentalstaffing is seeking a highly efficient Patient Care Coordinator for a General Dentistry practice in California. This role ensures patients receive excellent care and customer service, handling appointment scheduling, check-in, and maintaining accurate records with HIPAA compliance.

Ideal candidates have dental office experience, are familiar with Open Dental, and can manage patient data and benefits information.

Qualifications

• 1–3 years of experience in a dental office.
• High School Diploma required.
• Familiar with Open Dental software.
• Knowledge of Denti-Cal and PPO benefits (medical, dental, PTO, holidays, 401K) is a plus.

Responsibilities

• Answer multiline phone to schedule New and Existing Patient appointments.
• Schedule appointments using CDT dental procedure codes.
• Check-In patients for their appointments in a timely manner.
• Ensure HIPAA compliance in all patient interactions with strict adherence.
• Assist with patient information and data to ensure accuracy and completeness.
• Provide excellent customer service with empathy and compassion.
• Maintain detailed organization of patient records and appointment scheduling.

Skills

Customer service

Communication

Detail oriented

HIPAA compliance

Education

High School Diploma

Tools

Open Dental

Job description

Job Description

We are looking for a highly efficient and detail-oriented Patient Care Coordinator to join our team in the General Dentistry industry. As a Patient Care Coordinator, you will be responsible for ensuring that our patients receive the highest level of care and customer service.

Responsibilities

• Answer Multiline phone to schedule New Patients and Existing Patients Appointments
• Utilize CDT dental procedure codes to schedule Patients Appoints
• Check-In patients for their appointments in a timely matter
• Ensure HIPPA compliance in all patient interactions with strict adherence
• Assist with Patient information and data to ensure all information is accurate and complete
• Provide excellent customer service to patients with empathy and compassion
• Maintain detailed organization of patient records and appointment scheduling with meticulousness
• Maintain the appearance and cleanliness of the reception area

These Job Duties are a basic overview, will be discussed in further detail during the interview with the Dental Practice.

Requirements

• 1-3 years of experience in a dental office setting with proven track record
• High School Diploma
• Familiar with Open Dental
• Weave Denti-Cal Insurance PPO Insurance Benefits Medical Dental PTO Holiday Pay 401K