Patient Experience Coordinator (Day Shift)

Sentara Health; Elizabeth City (NC); Presencial; USD 30 000 - 45 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental, Vision plans

Paid Time Off

401k/403B with Employer Match

Tuition Assistance

Resumo da oferta

Sentara Health in Elizabeth City, NC is hiring a full-time Patient Care Specialist to provide non-clinical support in a physician's office and ensure an excellent patient experience. Primary duties include answering phones, scheduling appointments, and assisting patients with questions in a dayshift role.

The position requires a high school diploma, 3 years of customer service, and experience with health insurance plans or medical records; an associate degree may substitute.

Qualificações

• 3 years of Customer Service experience (Required).
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers (Required).

Responsabilidades

• Answer phones and respond to patient questions.
• Schedule appointments and manage patient flow.
• Provide non-clinical support in a physician's office to enhance patient experiences.

Conhecimentos

Customer Service

Formação académica

High School Diploma

Associate Degree (or higher)

Descrição da oferta de emprego

Sentara Health in Elizabeth City, NC is hiring a full-time Patient Care Specialist to provide non-clinical support in a physician's office and ensure an excellent patient experience. Primary duties include answering phones, scheduling appointments, and assisting patients with questions in a dayshift role.

The position requires a high school diploma, 3 years of customer service, and experience with health insurance plans or medical records; an associate degree may substitute.