Patient Care Coordinator - Medical Office Admin

sentara; Elizabeth City (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Tuition Assistance - $5,250/year and教育

Paid Time Off and Sick Leave

Family Caregiver Leave

Long-Term/Short-Term Disability

401k/403b with Employer Match

Student Debt Pay Down - $10,000

Bonus opportunities

Job summary

Sentara Healthcare is seeking a full-time Patient Care Specialist in Elizabeth City, NC. The role provides non-clinical support in a physician's office, handling phones, scheduling, and patient inquiries to ensure an exceptional patient experience.

Qualifications include a HS Diploma and 3 years of customer service experience, with 1 year in health plans or related data. The position operates Monday–Friday, 8:00 AM–5:00 PM, with competitive benefits.

Qualifications

• 3 years customer service experience (Required)
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers (Required)
• HS Diploma (Required); Associate level degree or higher in lieu of the required experience will be considered

Responsibilities

• Answer phones, schedule appointments, and answer patient questions.
• Provide non-clinical support within a physician's office to ensure an excellent patient experience.
• Work as part of a collaborative team to ensure the best care for patients.

Skills

Customer service

Phone communication

Education

HS Diploma (Required)

Associate level degree or higher substitution

Job description

Sentara Healthcare is seeking a full-time Patient Care Specialist in Elizabeth City, NC. The role provides non-clinical support in a physician's office, handling phones, scheduling, and patient inquiries to ensure an exceptional patient experience.

Qualifications include a HS Diploma and 3 years of customer service experience, with 1 year in health plans or related data. The position operates Monday–Friday, 8:00 AM–5:00 PM, with competitive benefits.