Patient Services Coordinator – Dayshift

Sentara Health; Harrisonburg (VA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k)/403(b) with employer match

Educational assistance

Tuition Assistance

Job summary

Sentara RMH Orthopedic Center in Harrisonburg, VA is seeking a full-time Patient Care Specialist to deliver non-clinical support in a physician's office, ensuring a positive patient experience through administrative duties.

Primary responsibilities include answering phones, scheduling appointments, and assisting patients with questions, with a collaborative team dedicated to delivering high-quality care. The role requires strong customer service and health information familiarity.

Qualifications

• 3 years of Customer Service experience required.
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers required.
• HS Diploma required; associate degree or higher considered in lieu of experience.

Responsibilities

• Answer phones and schedule appointments.
• Provide non-clinical support to physician's office and ensure smooth patient flow.
• Assist patients with questions and maintain positive patient experience.

Skills

Customer Service

Health Insurance Plans

Medical Records Data

Medical Terminology

Registration

Scheduling

Third Party Payers

Education

HS Diploma

Associate Degree or Higher

Job description

Sentara RMH Orthopedic Center in Harrisonburg, VA is seeking a full-time Patient Care Specialist to deliver non-clinical support in a physician's office, ensuring a positive patient experience through administrative duties.

Primary responsibilities include answering phones, scheduling appointments, and assisting patients with questions, with a collaborative team dedicated to delivering high-quality care. The role requires strong customer service and health information familiarity.