Patient Experience & Operations Coordinator

Community-Healthcare-Network-Inc-; New York (NY); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plans

Employee assistance program

Job summary

Community Healthcare Network in Brooklyn, NY seeks a Patient Services Coordinator to optimize administrative operations, verify insurance, manage scheduling and drive revenue cycle improvements. The role emphasizes customer service, operational efficiency, and cross-team collaboration to support high-quality patient care.

The position reports within Clinical Operations, offering growth, comprehensive benefits, and a collaborative, interdisciplinary work environment.

Qualifications

• Advanced understanding of insurance verification and revenue cycle management.
• Experience with patient eligibility requirements.
• Strong training and front-end staff development abilities.

Responsibilities

• Verify insurance, manage revenue cycle processes and patient eligibility.
• Coordinate scheduling and optimize patient flow and access to care.
• Train front-end staff and support quality improvement initiatives.
• Collaborate with billing and clinical teams to reduce denials and improve financial performance.

Skills

Insurance verification

Revenue cycle

Patient eligibility

Education

Associate's Degree

High School Diploma

Job description

Community Healthcare Network in Brooklyn, NY seeks a Patient Services Coordinator to optimize administrative operations, verify insurance, manage scheduling and drive revenue cycle improvements. The role emphasizes customer service, operational efficiency, and cross-team collaboration to support high-quality patient care.

The position reports within Clinical Operations, offering growth, comprehensive benefits, and a collaborative, interdisciplinary work environment.