Patient Experience & Clinic Flow Lead

ProMet Physical Therapy P C; New York (NY); On-site; USD 42,000 - 62,000; Part time

Benefits offered by this job

Training & development

Vision insurance

Wellness resources

Job summary

A healthcare organization based in New York is seeking a dependable Patient Care Coordinator to support daily clinic operations. The ideal candidate will provide excellent patient experience by managing appointments, verifying insurance, and maintaining patient records. Strong emotional intelligence, communication, and organizational skills are essential. This position offers competitive pay and opportunities for growth within the team.

Qualifications

• Healthcare or customer service experience preferred, but not required.
• Ability to multitask in a fast-paced environment.
• Familiarity with insurance verification and electronic medical records (EMR).

Responsibilities

• Greet patients and provide a welcoming point of contact.
• Schedule appointments and manage daily clinic flow.
• Verify insurance benefits and collect co-pays.
• Maintain accurate patient records.
• Address patient questions and concerns professionally.

Skills

Strong alignment with core values

High emotional intelligence

Excellent communication skills

Organizational skills

Attention to detail

Multitasking

Job description

A healthcare organization based in New York is seeking a dependable Patient Care Coordinator to support daily clinic operations. The ideal candidate will provide excellent patient experience by managing appointments, verifying insurance, and maintaining patient records. Strong emotional intelligence, communication, and organizational skills are essential. This position offers competitive pay and opportunities for growth within the team.