Patient Care Coordinator I - Weinstein Eye -Waldorf

Weinstein Eye; Waldorf (MD); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Weinstein Eye is seeking a Patient Care Coordinator I to provide high-quality client service and patient care in a front-office setting. You will speak with patients on the phone, schedule appointments, greet patients, and handle check-in/check-out tasks, plus related administrative duties.

The ideal candidate has 1+ years of experience or a strong customer service background, with a professional and personable demeanor. The role reports to the Practice Manager and is classified as full-time.

Qualifications

• Excellent customer service skills are essential.
• Strong time management and organizational abilities.
• Ability to multitask in a fast-paced frontend role.
• Proficiency with computers and basic systems.
• Professional and friendly interaction with patients.

Responsibilities

• Speak with patients on the phone and schedule appointments.
• Greet patients and assist with check-in and check-out processes.
• Perform various front desk administrative duties.
• Report to the Practice Manager or designee.

Skills

Customer service

Time management

Attention to detail

Multi-tasking

Computer proficiency

Job description

Patient Care Coordinator I

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office