Patient Experience Coordinator

EyeCare Partners; Crestwood (KY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Full Benefits Package - Medical, Vision, Dental and Life Insurance

401k + Employer Matching

Paid Time Off (PTO)

Paid Holidays

Paid Maternity Leave

Employee discounts

Job summary

A leading eye care provider seeks a Patient Coordinator to be the first point of contact for patients, ensuring excellent customer service and a smooth check-in/out experience. Responsibilities include managing patient flow, verifying insurances, and answering inquiries. Candidates should possess a High School Diploma or GED, along with strong customer service and basic computer skills. This full-time position may require travel between locations.

Qualifications

• Ability to interact professionally with all levels of employees.
• Must demonstrate initiative and commitment to patient care.
• Reliable transportation for travel between locations.

Responsibilities

• Facilitate patient flow and verify insurances.
• Provide exceptional customer service during every encounter.
• Manage phone calls and maintain a professional attitude.

Skills

Customer service

Basic computer skills

Communication

Education

High School Diploma or GED

One year of related experience

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

A leading eye care provider seeks a Patient Coordinator to be the first point of contact for patients, ensuring excellent customer service and a smooth check-in/out experience. Responsibilities include managing patient flow, verifying insurances, and answering inquiries. Candidates should possess a High School Diploma or GED, along with strong customer service and basic computer skills. This full-time position may require travel between locations.