Patient Experience Coordinator

EyeCare Partners; Wichita (KS); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Full Benefits Package

401k with Employer Matching

Paid Time Off

Competitive Base Pay and Bonus

Optical Education Reimbursement

Paid Maternity Leave

Job summary

A leading eye care provider is seeking a Patient Coordinator who will be the first point of contact for patients, ensuring excellent customer service and a smooth check-in/out experience. Responsibilities include managing patient flow, answering calls, and handling administrative tasks. Candidates should possess strong communication skills, a high school diploma or GED, and a commitment to delivering patient-focused care. This full-time position offers a comprehensive benefits package and opportunities for industry training.

Qualifications

• Display a professional attitude and greet patients promptly.
• Answer phones and provide courteous service.
• Manage patient flow efficiently.

Responsibilities

• Provide exceptional customer service during every patient encounter.
• Collect payments and manage daily reconciliations.
• Assist in general office duties as assigned.

Skills

Customer service

Professional communication

Time management

Team-oriented

Education

High school diploma or GED

Job description

A leading eye care provider is seeking a Patient Coordinator who will be the first point of contact for patients, ensuring excellent customer service and a smooth check-in/out experience. Responsibilities include managing patient flow, answering calls, and handling administrative tasks. Candidates should possess strong communication skills, a high school diploma or GED, and a commitment to delivering patient-focused care. This full-time position offers a comprehensive benefits package and opportunities for industry training.