Patient Experience Coordinator

NY099 IVYREHAB NETWORK INC; Wantagh (NY); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Benefits package from start

Generous paid time off

Paid holidays

Job summary

Ivy Health is seeking a Patient Representative in Wantagh, NY. The role supports clinicians and staff, greeting and checking-in patients, scheduling, answering calls, and handling insurance verifications to ensure smooth clinic operations.

Candidates should have healthcare admin experience, proficiency in MS Office, and strong time management. The position emphasizes patient-centered care and team collaboration within a supportive environment.

Qualifications

• 1+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greeting and checking-in patients.
• Scheduling appointments.
• Answering incoming phone calls.
• Verifying insurance coverage.
• Obtaining necessary authorization.
• Collecting payments.
• Processing new patients.
• Helping the clinic maintain optimal performance.

Skills

Administrative experience

Microsoft Office

Time management

Multi-tasking

Customer service

Adaptive attitude

Eagerness to learn

Patient-focused

Tools

Excel

Word

Outlook

Job description

Ivy Health is seeking a Patient Representative in Wantagh, NY. The role supports clinicians and staff, greeting and checking-in patients, scheduling, answering calls, and handling insurance verifications to ensure smooth clinic operations.

Candidates should have healthcare admin experience, proficiency in MS Office, and strong time management. The position emphasizes patient-centered care and team collaboration within a supportive environment.