Patient Experience Concierge & Scheduling Specialist

Starkey Laboratories, Inc.; Pelham (AL); On-site; USD 20,664 - 29,205; Full time

Benefits offered by this job

Medical insurance

401(k) retirement plan

Paid time off (PTO)

Job summary

Starkey Laboratories, Inc. is seeking a Patient Care Coordinator to provide an inviting front office experience at Northland Hearing Centers. This role involves managing patient schedules, maintaining records, and assisting with patient interactions to ensure a seamless healthcare journey.

Applicants should have a high school diploma or GED, experience in customer service, and strong organizational skills. The position offers a competitive hourly wage ranging from $15.00 to $21.20 and various employee benefits.

Qualifications

• 1-2 years experience in a customer service or retail position preferred.
• Proficient computer skills required.
• Ability to organize and multitask in a standard office environment.

Responsibilities

• Receive patients and provide a welcoming experience.
• Manage clinic schedule and patient accounts.
• Maintain patient records and comply with HIPAA guidelines.

Skills

Communication skills

Multitasking

Customer service

Confidentiality

Education

High school diploma or GED

Tools

Microsoft 365

Sycle

Pay Junction

Job description

Starkey Laboratories, Inc. is seeking a Patient Care Coordinator to provide an inviting front office experience at Northland Hearing Centers. This role involves managing patient schedules, maintaining records, and assisting with patient interactions to ensure a seamless healthcare journey.

Applicants should have a high school diploma or GED, experience in customer service, and strong organizational skills. The position offers a competitive hourly wage ranging from $15.00 to $21.20 and various employee benefits.