Patient Care & Scheduling Specialist

Starkey Hearing; Burnsville (MN); On-site; USD 31,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan with company 
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Company-paid life insurance

Short-term disability

Long-term disability

Employee assistance program

Hearing aid benefits

Paid time off

Paid sick time

Paid holidays

Job summary

Starkey Retail in Minnesota is seeking a friendly front desk receptionist to welcome patients, manage the daily clinic flow and support a positive patient experience in a hearing healthcare setting.

The role includes scheduling, data entry, billing and basic inventory tasks, with emphasis on confidential data handling and excellent customer service. Competitive hourly pay and comprehensive benefits are provided.

Qualifications

• High school diploma or GED required.
• 1–2 years’ experience in customer service or retail preferred.

Responsibilities

• Receive patients into the clinic per company standards.
• Facilitate a concierge-level patient front office experience.
• Manage patient schedules and enter appointment outcomes within 24 hours.
• Handle accounts receivable, deposits and inventory for the Clinic Team.
• Support patient contact, outreach and retention marketing.
• Maintain day-to-day operational procedures and HIPAA compliance.

Education

High school diploma or GED

Tools

Sycle

Pay Junction

Microsoft 365

Job description

Starkey Retail in Minnesota is seeking a friendly front desk receptionist to welcome patients, manage the daily clinic flow and support a positive patient experience in a hearing healthcare setting.

The role includes scheduling, data entry, billing and basic inventory tasks, with emphasis on confidential data handling and excellent customer service. Competitive hourly pay and comprehensive benefits are provided.