Patient Experience Concierge - Front Office

Keystone Rural Health Center; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Keystone Internal Medicine is seeking a full-time Front Office Staff member in Chambersburg, PA. You will be the first contact for patients, providing friendly service while supporting daily administrative tasks.

Responsibilities include greeting patients, scheduling, insurance verification, registrations, payments, and records maintenance. Ideal candidates have a high school diploma or GED and strong communication and multitasking abilities in a fast-paced healthcare setting.

Qualifications

• High school diploma or GED required.
• Previous medical office or customer service experience preferred.
• Strong communication, organizational, and interpersonal skills.

Responsibilities

• Greet patients and visitors and provide outstanding customer service.
• Schedule appointments, answer phones, verify insurance information.
• Register patients, collect payments, and maintain accurate records.
• Support daily front-office operations to ensure a smooth patient experience.

Skills

Customer service

Communication

Organizational skills

Multitasking

Interpersonal skills

Education

High school diploma or GED

Tools

Electronic health records

Job description

Keystone Internal Medicine is seeking a full-time Front Office Staff member in Chambersburg, PA. You will be the first contact for patients, providing friendly service while supporting daily administrative tasks.

Responsibilities include greeting patients, scheduling, insurance verification, registrations, payments, and records maintenance. Ideal candidates have a high school diploma or GED and strong communication and multitasking abilities in a fast-paced healthcare setting.