Front Office Staff

Keystone Rural Health Center; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Keystone Internal Medicine is seeking a full-time Front Office Staff member in Chambersburg, PA. You will be the first contact for patients, providing friendly service while supporting daily administrative tasks.

Responsibilities include greeting patients, scheduling, insurance verification, registrations, payments, and records maintenance. Ideal candidates have a high school diploma or GED and strong communication and multitasking abilities in a fast-paced healthcare setting.

Qualifications

• High school diploma or GED required.
• Previous medical office or customer service experience preferred.
• Strong communication, organizational, and interpersonal skills.

Responsibilities

• Greet patients and visitors and provide outstanding customer service.
• Schedule appointments, answer phones, verify insurance information.
• Register patients, collect payments, and maintain accurate records.
• Support daily front-office operations to ensure a smooth patient experience.

Skills

Customer service

Communication

Organizational skills

Multitasking

Interpersonal skills

Education

High school diploma or GED

Tools

Electronic health records

Job description

Keystone Internal Medicine - Chambersburg Front Office Staff

Work hours: Week 1: Monday -Thursday 7:00 a.m.-6:00 p.m. Week 2: Monday -Friday 8:00 am.-5:00 p.m. or 7:30 a.m.-4:30 p.m.

Keystone Internal Medicine is seeking a full-time Front Office Staff member to join our team in Chambersburg, PA. This position serves as the first point of contact for patients and visitors, providing exceptional customer service while supporting the daily administrative operations of the practice. Responsibilities include greeting patients, scheduling appointments, answering telephones, verifying insurance information, registering patients, collecting payments, maintaining accurate records, and assisting with other front-office functions to ensure an efficient patient experience.

Qualifications

High school diploma or GED required. Previous medical office, customer service, or administrative experience preferred. Strong communication, organizational, and interpersonal skills. Ability to multitask in a fast-paced healthcare environment. Proficiency with computer systems and electronic health records preferred. Commitment to providing outstanding patient-centered service.

Join Keystone Internal Medicine and become part of a team dedicated to delivering high-quality healthcare to our patients and community.

Keystone Health is an Equal Opportunity Employer

Keystone Health is a well-established, community-based, non-profit organization that delivers high-quality health care to individuals and families with and without insurance. Keystone Health recognizes that a positive work culture in healthcare is essential for a successful organization. A positive work culture at Keystone Health includes employee appreciation, recognized autonomy, communication, building connections, encouraging collaboration, following ethical practices, and supporting employee wellbeing.

As an employee at Keystone Health, our hope is that you will feel empowered and fulfilled, working towards our shared mission of providing care that comes from the heart.