Front Office & Patient Concierge (Medical Practice)

Keystone Health; Chambersburg (Franklin County); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Keystone Internal Medicine in Chambersburg, PA is seeking a full-time Front Office Staff member to join our team. This position serves as the first point of contact for patients and visitors, delivering exceptional service while supporting daily administrative operations.

Responsibilities include greeting patients, scheduling appointments, answering telephones, verifying insurance, registering patients, collecting payments, maintaining records, and assisting with other front-office functions to

Qualifications

• High school diploma or GED required.
• Experience in medical office or customer service preferred.
• Strong communication, organizational and interpersonal skills.
• Ability to multitask in a fast-paced healthcare environment.
• Proficiency with computer systems and electronic health records preferred.

Responsibilities

• Greet patients and visitors and provide excellent customer service.
• Schedule appointments and answer phones efficiently.
• Verify insurance information and register patients at check-in.
• Collect payments and maintain accurate records.
• Support other front-office tasks to ensure smooth patient flow.

Skills

Communication

Customer service

Organizational skills

Interpersonal skills

Multitasking

Education

High school diploma or GED

Tools

EHR systems

Job description

Keystone Internal Medicine in Chambersburg, PA is seeking a full-time Front Office Staff member to join our team. This position serves as the first point of contact for patients and visitors, delivering exceptional service while supporting daily administrative operations.

Responsibilities include greeting patients, scheduling appointments, answering telephones, verifying insurance, registering patients, collecting payments, maintaining records, and assisting with other front-office functions to