Patient Experience Concierge (Front Desk & Scheduling)

RadNet, Inc.; Town of Huntington (NY); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

HSA

Wellness dollars

401(k) match

Free imaging services for you and your

Job summary

RadNet, Inc. is seeking a courteous Patient Service Representative who will float to Garden City and East Islip on weekends, providing friendly check-in and essential front-desk support.

You will verify insurance, collect signatures and co-pays, schedule appointments, and guide patients through preparatory and safety protocols while safeguarding patient information. A strong customer-service mindset and solid computer skills are required; radiology office experience is a plus in a fast-paced

Qualifications

• Customer service experience required
• Strong communication skills
• Basic computer skills
• Medical terminology knowledge preferred
• Radiology office experience preferred

Responsibilities

• Greet and register patients in a friendly, service-oriented manner
• Verify insurance and patient information, collect signatures and ensure documentation is complete
• Collect and log all co-pays and fees
• Answer and transfer incoming calls
• Schedule, reschedule, or cancel appointments and notify staff of changes
• Provide orienting guidance on preparatory and safety protocols and directions to facilities
• Coordinate with back-office staff for timely patient care
• Safeguard patient information and on-site medications per policy and law
• Maintain professional behavior with patients and coworkers and respect boundaries

Skills

Customer service

Interpersonal skills

Multitasking

Computer skills

Medical terminology

Radiology experience

Education

High School Diploma or GED

Job description

RadNet, Inc. is seeking a courteous Patient Service Representative who will float to Garden City and East Islip on weekends, providing friendly check-in and essential front-desk support.

You will verify insurance, collect signatures and co-pays, schedule appointments, and guide patients through preparatory and safety protocols while safeguarding patient information. A strong customer-service mindset and solid computer skills are required; radiology office experience is a plus in a fast-paced