Weekend Patient Service & Front Desk Specialist

RadNet, Inc.; East Islip (NY); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverage

Health Savings Accounts with employer‑

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

Job summary

RadNet, Inc. is seeking a Patient Service Representative to support Garden City and East Islip locations, including weekend rotations. You will greet patients, verify insurance, collect co-pays, schedule appointments, and ensure accurate documentation in a fast-paced imaging center.

The role emphasizes strong customer service, professional communication, and adherence to safety and privacy standards. Prior radiology or medical office experience is preferred.

Qualifications

• High School Diploma or GED required.
• Intermediate to advanced computer skills.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.
• Medical terminology knowledge and recent medical/radiology office experience preferred.

Responsibilities

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
• Collect and log all co-pays and fees
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
• Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
• Coordinate with the back-office staff for timely and effective care of patients
• Safeguards patient property and Patient Health Information.
• Safeguards on-site medications according to policies and legal requirements.
• Respect for company property and patient financial information on-site or on patient portals.
• Exhibit professional behavior towards patients and coworkers.
• Respect patient boundaries and cultural sensitivities during interactions.
• Interact diplomatically and sympathetically with patients, families, and the public in a clinical setting.
• Establish, nurture, and maintain cooperative working relationships.

Skills

Customer service

Communication

Multitasking

Medical terminology

Education

High School Diploma or GED

Job description

RadNet, Inc. is seeking a Patient Service Representative to support Garden City and East Islip locations, including weekend rotations. You will greet patients, verify insurance, collect co-pays, schedule appointments, and ensure accurate documentation in a fast-paced imaging center.

The role emphasizes strong customer service, professional communication, and adherence to safety and privacy standards. Prior radiology or medical office experience is preferred.