Patient Experience Concierge & Admin Specialist

Dignity Health; Grass Valley (CA); Vor Ort; USD 40.000 - 48.000; Vollzeit

Zusammenfassung

Dignity Health in Grass Valley, CA is hiring a Patient Services Representative to be the welcoming voice and central administrative support for patient care and clinic operations. You will manage phone inquiries, registrations, scheduling, and communications while protecting patient information with accuracy and discretion.

The role requires strong communication, attention to detail, organization, and proficiency with Cerner as well as Google Suite.

Qualifikationen

• One year clerical and/or receptionist experience.
• Computer/typing skills; use of office equipment.
• Able to read, speak and write English.

Aufgaben

• Manage phone customer service and direct calls with professional etiquette.
• Handle patient information including demographics, insurance verification, and scheduling.
• Process referrals, authorizations, pre-registrations and other clerical tasks.
• Greet patients and assist or escalate as needed; communicate delays.
• Develop relationships with referring offices and provide timely information for patient care.

Kenntnisse

Clerical experience

English proficiency

Tools

Cerner

Google Suite

Jobbeschreibung

Dignity Health in Grass Valley, CA is hiring a Patient Services Representative to be the welcoming voice and central administrative support for patient care and clinic operations. You will manage phone inquiries, registrations, scheduling, and communications while protecting patient information with accuracy and discretion.

The role requires strong communication, attention to detail, organization, and proficiency with Cerner as well as Google Suite.