Patient Experience Concierge

Center For Sight; Naples (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(K) Company Match

Medical and Dental Insurance

Vision Benefits

Flexible Spending Accounts

Paid Time Off

Job summary

Center For Sight is seeking a Patient Care Representative to welcome patients, verify information, assist with forms, and manage inquiries. The role emphasizes accuracy, courtesy, and organized workflow to enhance the patient experience.

Candidates should have a high school diploma and some experience with MS Office; associate degree preferred. The position is full-time at Naples, FL, with travel to other locations as needed.

Qualifications

• High school diploma required; associate degree preferred.
• Proven customer service experience in a fast-paced setting.
• Experience using Microsoft Office applications is expected.
• Ability to work under pressure and manage time efficiently.

Responsibilities

• Greet and direct patients, visitors, and staff on entry and monitor reception areas.
• Provide a prompt check-in experience by verifying information and answering questions.
• Print daily schedules and manage appointment inquiries and walk-ins.
• Collect co-pays and process payments during check-out; update records.

Skills

Customer service

MS Office

Multitasking

Time management

Education

High school diploma

Associate's degree (preferred)

Tools

MS Office

Job description

Center For Sight is seeking a Patient Care Representative to welcome patients, verify information, assist with forms, and manage inquiries. The role emphasizes accuracy, courtesy, and organized workflow to enhance the patient experience.

Candidates should have a high school diploma and some experience with MS Office; associate degree preferred. The position is full-time at Naples, FL, with travel to other locations as needed.