Patient Experience Concierge

UW Health; Madison (WI); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health and dental insurance

Paid time off

Retirement plans

Wellness options at work

Tuition reimbursement

Job summary

UW Health is seeking a Guest Services Specialist to be the first point of contact for patients, visitors, and staff, helping to deliver a remarkable patient and family experience.

You will warmly greet people and create a welcoming environment, contributing to a positive hospital experience. This full-time role offers a schedule of Monday through Friday with evening hours and a strong commitment to patient service excellence.

Qualifications

• High School Diploma or equivalent (Required).
• Six months customer service, administrative support, retail, or related experience (Required).

Responsibilities

• Serve as the first point of contact for patients, visitors, and staff to provide a remarkable patient and family experience.
• Warmly greet patients, visitors, and staff to create a welcoming environment.

Skills

Customer service

Education

High School Diploma or equivalent

Job description

UW Health is seeking a Guest Services Specialist to be the first point of contact for patients, visitors, and staff, helping to deliver a remarkable patient and family experience.

You will warmly greet people and create a welcoming environment, contributing to a positive hospital experience. This full-time role offers a schedule of Monday through Friday with evening hours and a strong commitment to patient service excellence.