Patient Experience Concierge

Atrium Health; Huntersville (NC); Presencial; USD 42 000 - 52 000; Tempo integral

Resumo da oferta

Atrium Health in North Carolina is seeking a patient access professional to deliver compassionate, patient-centered service at the front desk. You will register patients, verify insurance, schedule, and assist with billing processes to ensure a smooth arrival experience.

The role requires strong interpersonal skills, ability to work on a team or independently, and comfort with front-end technology during registration.

Qualificações

• High school diploma or GED required; computer experience required.
• Excellent patient service and communication skills essential.
• Experience with medical records software is preferred.

Responsabilidades

• Register patients and verify insurance information accurately.
• Schedule appointments and manage collection and cash receipting.
• Assist billing functions and direct to appropriate billing office.
• Demonstrates proficiency with emergency codes and healthcare regulations.

Conhecimentos

Customer service

Interpersonal skills

Critical thinking

Teamwork

Independent work

Attention to detail

Formação académica

High School Diploma or GED

Ferramentas

Medical Records Software

Front desk software

Descrição da oferta de emprego

Atrium Health in North Carolina is seeking a patient access professional to deliver compassionate, patient-centered service at the front desk. You will register patients, verify insurance, schedule, and assist with billing processes to ensure a smooth arrival experience.

The role requires strong interpersonal skills, ability to work on a team or independently, and comfort with front-end technology during registration.