Patient Experience Specialist — Medical Front Desk

Piedmont Urgent Care by Wellstreet; Covington (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K with company match

Paid time off

Job summary

Piedmont Urgent Care is hiring a Patient Services Representative (Medical Receptionist) in Covington, GA. The role involves welcoming patients, handling front-d desk operations, and supporting clinic workflows to ensure a seamless patient experience.

The ideal candidate has strong communication skills, attention to detail, and the ability to multitask in a fast-paced healthcare environment. On-site, full-time, with travel to other Piedmont locations as needed.

Qualifications

• Education: High school diploma or equivalent; Medical Administrative Assistant certificate a plus.
• Experience: 1+ years in a medical office or healthcare setting as a Medical Receptionist.
• Skills: Strong communication, attention to detail, and ability to multitask in a busy environment.

Responsibilities

• Warm Welcome: Greet and assist patients with a positive attitude.
• Patient and Business Documentation: Maintain confidentiality while collecting and organizing documents.
• Insurance Verification: Verify eligibility and explain payment policies.

Skills

Communication

Attention to detail

Multitasking

Education

High school diploma or equivalent; Medical Administrative Assistant certificate a plus

Tools

EPIC

EMR software

Job description

Piedmont Urgent Care is hiring a Patient Services Representative (Medical Receptionist) in Covington, GA. The role involves welcoming patients, handling front-d desk operations, and supporting clinic workflows to ensure a seamless patient experience.

The ideal candidate has strong communication skills, attention to detail, and the ability to multitask in a fast-paced healthcare environment. On-site, full-time, with travel to other Piedmont locations as needed.