Patient Experience & Community Outreach Coordinator

Valley-Urgent-Care; Fort Smith (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Valley Urgent Dental is seeking a Patient Experience & Community Relations Coordinator to be the face of our practice, bringing energy and warmth to every interaction.

Responsibilities include greeting patients, answering calls, scheduling appointments, building trust with patients, and representing the office at local events to promote our services and distribute marketing materials. You will help coordinate outreach efforts and foster a positive office culture that makes patients feel valued.

Qualifications

• High School diploma or equivalent
• 2+ years of business/office experience
• Customer service oriented
• Strong communication and relationship-building skills

Responsibilities

• Welcome patients with warmth, enthusiasm, and a smile.
• Answer phones professionally and confidently while creating a great first impression.
• Schedule appointments efficiently to help keep providers' schedules full.
• Build relationships with patients that encourage trust, loyalty, and referrals.
• Represent Valley Urgent Dental in the community by visiting local businesses, schools, and organizations to introduce our office and distribute marketing materials.
• Help coordinate community outreach events and promotional opportunities.
• Support the team in creating an upbeat, positive office culture where patients feel valued.

Skills

Self-starter

Independent worker

Goal achiever

Customer service

Tech savvy

Lifelong learner

Feedback handling

Education

High School diploma or equivalent

Job description

Valley Urgent Dental is seeking a Patient Experience & Community Relations Coordinator to be the face of our practice, bringing energy and warmth to every interaction.

Responsibilities include greeting patients, answering calls, scheduling appointments, building trust with patients, and representing the office at local events to promote our services and distribute marketing materials. You will help coordinate outreach efforts and foster a positive office culture that makes patients feel valued.