Patient Coordinator

Salib Fanikos Dental Care; Woburn (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Paid time off

Employee Discount

Flexible Schedule

Ongoing training

Job summary

Salib Fanikos Dental Care in Woburn, Massachusetts, is looking for a friendly Patient Coordinator. You will be the first point of contact for our patients, greeting them, booking appointments, and answering calls. Ideal candidates should have a cheerful outlook, multitasking abilities, and strong communication skills.

This position offers great work-life balance and opportunities for ongoing training. Prior experience in a similar role is preferred, along with familiarity with scheduling software.

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred.
• Familiar with computers and scheduling software.
• Positive attitude and strong work ethic.

Responsibilities

• Greet patients as they arrive and provide an excellent customer experience.
• Answer phone calls and schedule appointments.
• Assist clients with paperwork, including consent forms.

Skills

Excellent communication skills

Customer service orientation

Multitasking

Strong work ethic

Tools

EagleSoft

Job description

Benefits

• 401(k)
• Dental insurance
• Paid time off
• Benefits/Perks
• Competitive salary
• Flexible Schedule
• Great work-life balance
• Paid time off
• Ongoing training
• Employee Discount

Job Summary

We are seeking a friendly and service-oriented Patient Coordinator to join the team at our thriving dental clinic. As a Patient Coordinator, you will be the first point of contact for our patients. You will greet patients as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, works well with a team, and is capable of multitasking.

Responsibilities

• Greet patients as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software (Experience with EagleSoft is a plus)
• Excellent multi-tasking skills