Dental Front Desk & Patient Experience Coordinator

Sweet Tooth Dentistry Valencia; Santa Clarita (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401(k)

Dental care for you and your family

CE support

PTO

Holiday Pay

Job summary

Sweet Tooth Dentistry Valencia in Valencia, CA is seeking a Front Office Coordinator to be the first voice patients hear and the first face they see. This in-office, full-time role supports the clinical team by managing the appointment book, verifying benefits, handling payments, and presenting treatment plans clearly.

You will excel in a fast-paced office with a warm, professional demeanor, organize schedules, and contribute to a patient-centered experience that emphasizes ethical care and

Qualifications

• At least 1 year of dental front office experience.
• Comfort with dental insurance: verifying benefits, submitting claims, explaining coverage to patients in plain language.
• Confidence discussing treatment costs and financial arrangements without being pushy.
• Warm, professional phone presence and genuine care for people.
• Organized, reliable, and calm when the schedule gets busy.
• Experience with dental practice management software (please tell us which systems you've used).

Responsibilities

• Answer phones and greet patients warmly, whether it's their first call or their fiftieth visit.
• Schedule and manage the appointment book so the day flows smoothly for patients and clinical team alike.
• Handle insurance verification and patient benefit questions with accuracy and patience.
• Collect co-pays and patient portions at time of service.
• Present treatment plans and financial arrangements clearly, so patients understand their options and feel confident saying yes to care they need.

Skills

Dental front office

Phone etiquette

Insurance verification

Scheduling

Communication

Tools

Practice management software

Job description

Sweet Tooth Dentistry Valencia in Valencia, CA is seeking a Front Office Coordinator to be the first voice patients hear and the first face they see. This in-office, full-time role supports the clinical team by managing the appointment book, verifying benefits, handling payments, and presenting treatment plans clearly.

You will excel in a fast-paced office with a warm, professional demeanor, organize schedules, and contribute to a patient-centered experience that emphasizes ethical care and