Patient Experience & Care Coordinator

Northwestern Medicine; Chicago (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Wide range of employee benefits

Job summary

Northwestern Medicine is seeking a Patient Liaison in Chicago, Illinois. In this full-time role, you will manage patient service experiences and ensure optimal resource usage within the practice.

The ideal candidate will have a High School Diploma or GED, 2 years of healthcare experience, and strong customer service skills. The position offers a variety of benefits aimed at improving employee well-being.

Qualifications

• 2 years previous healthcare experience.
• Experience in a customer service role.
• Knowledge of medical terminology preferred.

Responsibilities

• Oversees patient service experience and optimizes practice resources.
• Communicates with patients to ensure compliance with treatment plans.
• Handles billing errors and ensures proper patient registration.

Skills

Customer service experience

Healthcare experience

Communication skills

Education

High School Diploma or GED equivalent

Bachelor's degree

Tools

Electronic medical record system

Job description

Northwestern Medicine is seeking a Patient Liaison in Chicago, Illinois. In this full-time role, you will manage patient service experiences and ensure optimal resource usage within the practice.

The ideal candidate will have a High School Diploma or GED, 2 years of healthcare experience, and strong customer service skills. The position offers a variety of benefits aimed at improving employee well-being.