Patient Experience & Billing Specialist

Patient First; Virginia; Presencial; USD 26.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounted Medical treatment (employee

40 1(k) Retirement Plan (employerMatch

Paid Annual Leave

Overtime Pay

Double time compensation for holidays

Recruitment bonus

Patient Care Performance bonus

Descripción de la vacante

Patient First is seeking a front desk/clerical associate at our Virginia centers to assist patients, register quickly, and manage billing inquiries. You will support patient flow, handle demonstrations of the EMR system, and ensure accurate data entry for demographics, insurance, and charges.

Responsibilities include greeting patients, guiding them to treatment areas, processing payments, and maintaining a clean, organized front office.

Formación

• Must be 18 years of age or older.
• Basic typing skills.
• Minimum one year of clerical experience preferred.
• High school graduate or equivalent.
• Ability to sit, stand, and walk for up to 7 hours at a time.
• Ability to lift up to 25 pounds.
• Excellent visual, verbal, written, and typed communication skills.
• Ability to prioritize and multitask.
• Willing to work at any center due to staffing issues or center emergencies.

Responsabilidades

• Assisting patients using the kiosk prior to registration.
• Escorting patients to the treatment area for registration and evaluation.
• Respectfully handling Physician and Nurse requests in a timely manner.
• Communicating information about billing policies, insurable and non-insurable charges.
• Registering patients accurately and efficiently with excellent service.
• Verifying patient demographic, health, pharmacy, and insurance information.
• Answering billing and insurance questions and providing itemized statements.
• Collecting money and issuing receipts for visits and services.
• Discharging patients and processing incurred charges.
• Completing cash management duties at end of shift.
• Receiving, sending, and distributing correspondence.
• Filing and scanning medical documents and forms.
• Completing checklists and Policy Manager tasks.
• Answering calls and distributing messages.
• Assisting with other assignments as directed.
• Operating and maintaining EMR system as trained.
• Stocking ordered supplies and maintaining front office area.
• Verifying daily reports at end of day.
• Attending staff meetings and being available to assist as needed.

Conocimientos

Basic typing

Excellent communication

Prioritization & multitasking

Educación

High school diploma or equivalent

Herramientas

Electronic Medical Record (EMR) system

Descripción del empleo

Patient First is seeking a front desk/clerical associate at our Virginia centers to assist patients, register quickly, and manage billing inquiries. You will support patient flow, handle demonstrations of the EMR system, and ensure accurate data entry for demographics, insurance, and charges.

Responsibilities include greeting patients, guiding them to treatment areas, processing payments, and maintaining a clean, organized front office.