Patient Experience Aide — Physical Therapy

One on One Physical Therapy LLC; New City (NY); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

HSA options

Term life insurance

Paid time off (PTO)

401(k) with company match

Tuition discounts

Job summary

JAG Physical Therapy is seeking a Physical Therapist Aide to serve as the liaison between patients and therapists. You will greet patients, call them into treatment, maintain a clean facility, and support clinical operations to ensure a positive patient experience.

Join a care-first outpatient orthopedic practice with a supportive environment. This full-time on-site role offers opportunities to develop patient service skills and grow within a team dedicated to quality care.

Qualifications

• Flexibility to adapt to fluid situations.
• Excellent customer service skills and a positive attitude.
• Works as a team member and individually with minimal supervision.
• Maintains a positive, professional demeanor at all times.

Responsibilities

• Call patients into treatment from the waiting room.
• Maintain a clean, organized facility throughout the day.
• Wash and dry towels; keep towels clean and available.
• Assist therapists and patients to support a smooth patient experience.
• Support scheduling and respond to patient inquiries as needed.
• Collaborate with team to ensure high-quality care.
• Other duties as assigned by the supervisor.

Skills

Customer service

Team way

Positive attitude

Flexibility

Communication

Job description

JAG Physical Therapy is seeking a Physical Therapist Aide to serve as the liaison between patients and therapists. You will greet patients, call them into treatment, maintain a clean facility, and support clinical operations to ensure a positive patient experience.

Join a care-first outpatient orthopedic practice with a supportive environment. This full-time on-site role offers opportunities to develop patient service skills and grow within a team dedicated to quality care.