Patient Experience Coordinator — Physical Therapy Aide

JAG PT; Englewood (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

HSA Options

Term Life Insurance $10,000

3 weeks PTO

401(k) with company match

Yearly performance reviews

Tuition discounts

TicketsAtWork and LifeMart perks

Close-knit workplace

Job summary

JAG Physical Therapy is seeking a Physical Therapist Aide to act as the liaison between patients and the physical therapist, guiding patients from arrival to departure and ensuring a positive experience.

The role supports a care-first rehabilitation model across 150+ facilities in the region, with opportunities to grow within a team-focused, patient-centered environment. This on-site position emphasizes teamwork, attention to hygiene, and reliable patient scheduling.

Qualifications

• Flexibility and adaptability to fluid situations.
• Excellent customer service skills and a positive attitude.
• Team player and able to work with minimal supervision.
• Maintains a positive, professional demeanor.

Responsibilities

• Calling patients into the treatment from the waiting room.
• Maintains clean facility throughout the day.
• Washing and drying laundry, making sure towels are clean and available.
• Works as a team member to ensure patients have a positive experience.
• Maintains a positive, professional demeanor at all times.
• Keeps a safe and orderly work environment.

Skills

Flexibility

Customer service

Team player

Professional demeanor

Job description

JAG Physical Therapy is seeking a Physical Therapist Aide to act as the liaison between patients and the physical therapist, guiding patients from arrival to departure and ensuring a positive experience.

The role supports a care-first rehabilitation model across 150+ facilities in the region, with opportunities to grow within a team-focused, patient-centered environment. This on-site position emphasizes teamwork, attention to hygiene, and reliable patient scheduling.