Patient Experience Advocate - Evening Shift

Piedmont; Fayetteville (GA); On-site; USD 19,000 - 25,000; Part time

Job summary

Piedmont Fayette Hospital is seeking a part-time patient services liaison to support high-volume evenings. You will communicate patient concerns to staff, assist families, and help ensure clear information flow for exceptional patient care.

Requirements include a high school diploma or GED and at least 1 year of customer service experience, preferably in healthcare. The role covers 4 nights per week, 6p-11p, with opportunities to impact outcomes for patients and families.

Qualifications

• HS Diploma or GED required.
• 1 year of customer service experience, preferably healthcare.
• Experience handling complex customer service scenarios is preferred.

Responsibilities

• Acts as liaison between patients, families and staff.
• Relays patient concerns, questions, and needs to the appropriate team.

Skills

Customer service

Healthcare experience

Communication

Problem solving

Empathy

Education

High School Diploma or GED

Job description

Piedmont Fayette Hospital is seeking a part-time patient services liaison to support high-volume evenings. You will communicate patient concerns to staff, assist families, and help ensure clear information flow for exceptional patient care.

Requirements include a high school diploma or GED and at least 1 year of customer service experience, preferably in healthcare. The role covers 4 nights per week, 6p-11p, with opportunities to impact outcomes for patients and families.