Patient Experience Advocate

Comunidade Metodista; Covington (GA); On-site; USD 30,000 - 42,000; Part time

Job summary

Piedmont Healthcare Inc. in Covington, GA seeks a Patient Experience Representative (PRN) to serve as a liaison between patients, relatives, and the organization. You will communicate patient concerns to staff and connect families with resources and referrals.

The role requires a GED and at least 1 year of customer service experience, preferably in healthcare. A related associate’s degree is preferred, with placement in a hospital setting.

Qualifications

• 1 year of experience in customer service, preferably in healthcare
• GED is required; associate’s degree preferred in related field
• Communicates patient concerns to staff and connects families to resources

Responsibilities

• Acts as liaison between patients, relatives and the organization
• Relays patient problems, questions and complaints to appropriate staff
• Provides information, general assistance, and referrals to resources for patients and families

Skills

Customer service

Education

GED

Associate’s Degree in Social/Behavioral Science or Public Relations related field

Job description

Piedmont Healthcare Inc. in Covington, GA seeks a Patient Experience Representative (PRN) to serve as a liaison between patients, relatives, and the organization. You will communicate patient concerns to staff and connect families with resources and referrals.

The role requires a GED and at least 1 year of customer service experience, preferably in healthcare. A related associate’s degree is preferred, with placement in a hospital setting.