Patient Experience Admin - Hybrid, Sign-On Bonus

Boston Children’s Hospital; Boston (MA); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Boston Children’s Hospital is seeking an administrative assistant for the Department of Plastic and Oral Surgery. The role focuses on scheduling, patient registration, and acting as a liaison between physicians and families.

The position requires strong communication, patient service, and attention to detail, with hybrid M-F shifts and varied administrative duties. Primary responsibilities include coordinating care, preparing charts, updating demographics and insurance, and handling

Qualifications

• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks in a fast-paced setting.
• Proficiency with standard office software and scheduling systems.
• Commitment to accuracy and patient- and family-centered service.

Responsibilities

• Monitor physicians’ clinical, operative, meeting, and schedule.
• Schedule and register patients for visits and procedures.
• Serve as liaison between physicians and patient families.
• Coordinate care and communicate the plan to families.
• Prepare charts, verify insurance, and manage records and referrals.
• Handle patient correspondence and general administrative tasks.

Skills

Strong communication

Customer service

Computer skills

Attention to detail

Education

High School Diploma/GED

Job description

Boston Children’s Hospital is seeking an administrative assistant for the Department of Plastic and Oral Surgery. The role focuses on scheduling, patient registration, and acting as a liaison between physicians and families.

The position requires strong communication, patient service, and attention to detail, with hybrid M-F shifts and varied administrative duties. Primary responsibilities include coordinating care, preparing charts, updating demographics and insurance, and handling