Patient Enrollment & Practice Success Coordinator

upperlinehealth; Maryland; On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company matching

Paid time off

Parental leave

Job summary

Upperline Health in the United States is hiring a Practice Success Coordinator to educate patients and enroll them in Upperline Plus at partner practices. This onsite, patient-facing role involves helping patients understand enrollment, guiding scheduling of visits, and collaborating with clinic staff to improve enrollment workflows. Compensation includes a commission component tied to enrollment and engagement, with strong work-life balance.

Qualifications

• High school diploma or equivalent.
• 2+ years of customer service experience.
• Comfort with iPads and Microsoft Office.
• Strong communication skills and HIPAA awareness.

Responsibilities

• Educate and enroll patients in the program.
• Help patients see the value of engaging in the program and guide them through scheduling visits.
• Build rapport with patients and clinic teams.
• Partner with clinic staff to troubleshoot issues and refine enrollment workflows.
• Represent Upperline's culture and values at partner sites.

Skills

Customer service

Communication

HIPAA awareness

iPad proficiency

Microsoft Office

Education

High school diploma

Tools

iPad

Microsoft Office

Job description

Upperline Health in the United States is hiring a Practice Success Coordinator to educate patients and enroll them in Upperline Plus at partner practices. This onsite, patient-facing role involves helping patients understand enrollment, guiding scheduling of visits, and collaborating with clinic staff to improve enrollment workflows. Compensation includes a commission component tied to enrollment and engagement, with strong work-life balance.