Onsite Health Enrollment Specialist - Entry Level

Upperline Health Inc; Cape Coral (FL); Hybrid; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) match

PTO

Parental leave

Job summary

Upperline Health, the nation's largest provider group focused on lower extremity, wound, and vascular care, is hiring a Practice Success Coordinator to support our value-based care program, Upperline Plus. In this onsite, patient-facing role, you'll work daily at partner practices helping patients understand and enroll in Upperline Plus using an iPad.

You'll build trust through friendly conversations, explain program benefits during check-in/check-out, and collaborate with clinic staff to hit

Qualifications

• High school diploma or equivalent.
• 2+ years of customer service experience.
• Comfort with iPads and Microsoft Office.
• Strong communication skills and HIPAA awareness.

Responsibilities

• Educate and enroll patients in the program.
• Help patients see the value of engaging in the program and guide them through scheduling visits.
• Build rapport with patients and clinic teams.
• Partner with clinic staff to troubleshoot issues and refine enrollment workflows.
• Represent Upperline's culture and values at partner sites.

Skills

Customer service

Interpersonal skills

Communication

HIPAA awareness

Education

High school diploma

Tools

iPad

Microsoft Office

Job description

Upperline Health, the nation's largest provider group focused on lower extremity, wound, and vascular care, is hiring a Practice Success Coordinator to support our value-based care program, Upperline Plus. In this onsite, patient-facing role, you'll work daily at partner practices helping patients understand and enroll in Upperline Plus using an iPad.

You'll build trust through friendly conversations, explain program benefits during check-in/check-out, and collaborate with clinic staff to hit