Clinic-Based Patient Enrollment & Education Coordinator

Silversmith Capital Partners; Petoskey (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K (matching)

PTO

Parental leave

Job summary

Upperline Health in Petoskey, MI seeks a Practice Success Coordinator to help patients understand and enroll in Upperline Plus, our program designed to simplify care for people with chronic conditions. You will explain benefits and guide enrollment in-person, using an iPad, in partner practices across the region.

The role requires daily in-person presence and teamwork within a clinical setting, ideal for candidates with customer service experience and a patient-centered approach.

Qualifications

• Two years of professional customer service experience.
• Experience in healthcare settings is a plus.

Responsibilities

• Educates patients about enrollment in Upperline Plus.
• Guides patients through enrollment using a tablet at point of care.
• Collaborates with clinic staff to streamline enrollment workflows.

Skills

Customer service experience

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Upperline Health in Petoskey, MI seeks a Practice Success Coordinator to help patients understand and enroll in Upperline Plus, our program designed to simplify care for people with chronic conditions. You will explain benefits and guide enrollment in-person, using an iPad, in partner practices across the region.

The role requires daily in-person presence and teamwork within a clinical setting, ideal for candidates with customer service experience and a patient-centered approach.