Patient Dining Specialist (Part-Time, Day Shift)

AdventHealth; Winter Park (FL); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off on Day One

403-B Retirement Plan

Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth is seeking a part-time Food Service Associate to guide patients through meal orders, verify tray accuracy, and respond to dining concerns to improve patient experience in a fast-paced hospital setting.

Responsibilities include assembling trays per dietary guidelines, using a diet office system, and assisting nursing staff. The role requires English communication, high school diploma, and the ability to stand long hours; a Food Handler certificate is preferred.

Qualifications

• Communicate in English.
• Interact with customers in person and over the phone professionally.
• Handle customer interactions promptly and courteously.
• Work in a fast-paced environment.
• Use common software and hardware (iPad, ToughBook).

Responsibilities

• Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions.
• Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience.
• Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores.
• Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas.
• Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment.

Skills

English communication

Customer service

Fast-paced environment

Professional demeanor

Education

High School Diploma or equivalent

Tools

iPad

ToughBook

Job description

AdventHealth is seeking a part-time Food Service Associate to guide patients through meal orders, verify tray accuracy, and respond to dining concerns to improve patient experience in a fast-paced hospital setting.

Responsibilities include assembling trays per dietary guidelines, using a diet office system, and assisting nursing staff. The role requires English communication, high school diploma, and the ability to stand long hours; a Food Handler certificate is preferred.