Patient Coordinator Haven Dental

LumioDental, Inc.; Southlake (TX); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Health

Vision

Dental

Life

401K

More benefits

Job summary

Haven Dental is seeking a Patient Coordinator to greet patients, manage scheduling, and liaise between the back office and patients. You will educate patients on financial options and support their oral health goals.

Ideal candidates have strong customer service, are organized, and proficient with computers. A welcoming, patient-focused attitude is essential.

Qualifications

• High school diploma, GED or equivalent work experience.

Responsibilities

• Handle incoming calls and schedule patients.
• Verify insurance eligibility and collect co-pays, update patient accounts.
• Coordinate schedules with Dentist and Hygienist to fit patient needs.
• Maintain patient care database with new information.

Skills

Customer service

Phone etiquette

Communication skills

Computer proficiency

Education

High school diploma or GED

Job description

Patient Coordinator - Haven Dental

Patient connection starts with the initial phone call. The role of a Patient Coordinator is to use exceptional interpersonal skills and be the liaison between the back-office team and the patient. To be successful you must partner with the providers and educate patients on their financial options so that they can achieve optimal oral health.

Our Ideal Patient Coordinator

YOU! Whether you have experience working in a dental office, or you are seeking your next career opportunity, we are looking for someone who has exceptional customer service skills. Our ideal Patient Coordinator must be organized, have strong phone etiquette, communication skills, and must be proficient with a computer. Those that are successful in the role are patient, understanding and excited to greet each patient with a smile!

Job Specific Expectations:

• Handles incoming phone calls and schedules patients
• Verifies all insurance eligibility, receives all insurance co-pay payments, and updates patient accounts.
• Works directly with Dentist and Hygienist in coordinating desired schedule to fit patients needs
• Maintains patient care database by entering new information as it becomes available
• Schedule and confirm patient appointments
• Directs arriving patients to waiting areas, and updates frequently on expected waiting times
• Protects self, co-workers, and patients by following policies and procedures to prevent the spread of bloodborne and/or airborne diseases

Requirement(s):

• High school diploma, GED or equivalent work experience

Competitive Salary & More

• Benefit options included, but are not limited to, health, vision, dental, life, 401K, and MORE!
• Lumio company culture is caring and fun! You will love the feel and experience!