Patient Care Coordinator

Precision Dental Care; Imperial (MO); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Bonus opportunities

Medical, dental, vision, and life保险

PTO and paid holidays

401(k) options

Supportive, team-oriented environment

Job summary

MB2 Dental is seeking a motivated and detail-oriented Patient Care Coordinator to join our team. This front-office role helps patients understand treatment options, coordinates care, and supports the office with receptionist and insurance tasks.

The position is full-time, Monday through Thursday, with hours that vary. Responsibilities include answering calls, scheduling and confirming appointments, verifying insurance, updating patient records, communicating instructions, and maintaining

Qualifications

• 1+ years of dental office, healthcare, or customer service experience preferred.

Responsibilities

• Answer incoming calls and assist patients with questions and concerns
• Schedule, reschedule, and confirm patient appointments
• Verify insurance eligibility, coverage, and benefits prior to appointments
• Update patient demographics, insurance information, and medical records
• Communicate appointment instructions, reminders, and follow-up information
• Coordinate with insurance companies and healthcare providers as needed
• Maintain patient confidentiality and comply with HIPAA regulations
• Provide professional, courteous, and compassionate customer service
• Assist with administrative tasks to ensure smooth daily office operations

Skills

Customer service

Scheduling

HIPAA compliance

Job description

Overview

We are seeking a motivated and detail-oriented Patient Care Coordinator to join our team! This role is a key part of our front office, where you will help patients understand their treatment options, coordinate care, and support the office with receptionist and insurance tasks.

Schedule

• Full-time
• Monday through Thursday
• Hours vary

What We Offer

• $16-25 per hour, based on experience
• Bonus opportunities
• Medical, dental, vision, and life insurance
• PTO and paid holidays
• 401(k) options
• Supportive, team-oriented environment

Responsibilities

• Answer incoming calls and assist patients with questions and concerns
• Schedule, reschedule, and confirm patient appointments
• Verify insurance eligibility, coverage, and benefits prior to appointments
• Update patient demographics, insurance information, and medical records
• Communicate appointment instructions, reminders, and follow-up information
• Coordinate with insurance companies and healthcare providers as needed
• Maintain patient confidentiality and comply with HIPAA regulations
• Provide professional, courteous, and compassionate customer service
• Assist with administrative tasks to ensure smooth daily office operations

Qualifications

• 1+ years of previous dental office, healthcare, or customer service is highly preferred

If you are a team player who enjoys helping patients feel comfortable and confident in their care, we would love to hear from you!