Patient Coordinator - Spring Dental Bartlesville

Lumio Dental; Bartlesville (OK); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

401K

Job summary

Lumio Dental in Bartlesville, OK seeks a Patient Coordinator to be the liaison between the back-office team and patients. You will educate patients on insurance options and coordinate with providers to ensure optimal oral health through excellent customer service.

Ideal candidates have 2 years of dental office experience, strong phone etiquette, and proficiency with a computer, with a welcoming, patient-centered approach to every appointment.

Qualifications

• High school diploma, GED, or equivalent work experience.

Responsibilities

• Handles incoming calls and schedules patients
• Verifies insurance eligibility and processes co-pays
• Coordinates with Dentist and Hygienist to fit patients' schedules
• Maintains patient database with new information
• Schedules and confirms patient appointments
• Directs patients to waiting areas and updates waiting times
• Follows policies to prevent spread of diseases

Skills

Interpersonal skills

Customer service

Phone etiquette

Communication skills

Computer proficiency

Education

High school diploma or GED

Job description

Patient Coordinator - Spring Dental Bartlesville

Lumio Dental

Patient connection starts with the initial phone call. The role of a Patient Coordinator is to use exceptional interpersonal skills and be the liaison between the back-office team and the patient. To be successful you must partner with the providers and educate patients on their financial options so that they can achieve optimal oral health.

The ideal candidate for this position will have 2 years of dental office experience.

Our Ideal Patient Coordinator

YOU! Whether you have experience working in a dental office, or you are seeking your next career opportunity, we are looking for someone who has exceptional customer service skills. Our ideal Patient Coordinator must be organized, have strong phone etiquette, and communication skills, and must be proficient with a computer. Those that are successful in the role are patient, understanding, and excited to greet each patient with a smile!

Job-Specific Expectations:

• Handles incoming phone calls and schedules patients
• Verifies all insurance eligibility, receives all insurance co-pay payments, and updates patient accounts.
• Works directly with Dentist and Hygienist in coordinating the desired schedule to fit patients' needs
• Maintains patient care database by entering new information as it becomes available
• Schedule and confirm patient appointments
• Directs arriving patients to waiting areas, and updates frequently on expected waiting times
• Protects self, co-workers, and patients by following policies and procedures to prevent the spread of bloodborne and/or airborne diseases

Requirement(s):

• High school diploma, GED, or equivalent work experience.

Competitive Salary & More

• Benefits options include but are not limited to health, vision, dental, life, 401K, and MORE!
• Our company culture and ability to retain our team members speak for themselves.