Patient Experience Coordinator - Full Benefits & Growth

Ivy Rehab Network; Cornelius (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Best Employer recognition

Mentorship & career advice

Professional development

Paid time off

Paid holidays

Bonus incentives

Comprehensive benefits

Job summary

Ivy Rehab Network is seeking a Patient Coordinator in North Carolina to support clinicians and deliver world-class care and service. You will greet patients, schedule, verify insurance, collect payments, and help the clinic run smoothly.

Join a collaborative, growth‑oriented team where professionalism, empathy, and efficiency matter. This full-time role offers training, mentorship, and opportunities across our network of therapy services.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude under fluctuating workloads.
• Eager to learn and grow in a healthcare setting.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greet and check-in patients.
• Schedule appointments and answer incoming calls.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments and process new patients.
• Help the clinic maintain optimal performance.
• Collaborate with clinicians and team members to deliver care.

Skills

Administrative experience

Microsoft Office

Time management

Multi-tasking

Job description

Ivy Rehab Network is seeking a Patient Coordinator in North Carolina to support clinicians and deliver world-class care and service. You will greet patients, schedule, verify insurance, collect payments, and help the clinic run smoothly.

Join a collaborative, growth‑oriented team where professionalism, empathy, and efficiency matter. This full-time role offers training, mentorship, and opportunities across our network of therapy services.