Patient Coordinator Assistant

Lawall; Pennsylvania; On-site; USD 32,000 - 42,000; Full time

Job summary

Lawall in Springfield, PA is seeking a Patient Coordinator Assistant for a full-time role at our Mills of Victoria location. The position handles scheduling, messages, patient referrals, and reports to the Patient Accounts Supervisor.

Ideal candidates have a high school diploma, strong communication and customer-service experience, and prior medical office exposure. We offer a competitive compensation package and a friendly team.

Qualifications

• High School diploma required.
• Medical office experience preferred.
• Strong communication and customer-service skills.

Responsibilities

• Answers incoming phone calls, process referrals/request for patient services.
• Maintains open communication with patients/clients and referral sources.
• Respond to patient/client questions and problems.
• Assists in scheduling appointments for patients/clients based on availability of appropriate staff.
• Prepare transmittal and advise quality coordinator of all patient complaints.
• Communicates and resolves problems with patients, referral sources and insurance companies.
• Works with Administrator and Practitioners to meet all patient needs.
• Performs other duties as requested.

Skills

Strong communication

Customer service

Detail oriented

Education

High School Diploma

Job description

++Patient Coordinator Assistant (1 full-time position available)++
Fast growing and employee friendly company, with an exciting opportunity in our Springfield location. We are seeking a candidate who wants to work in a friendly office environment. The Patient Coordinator Assistant is responsible for performing all tasks relative to scheduling, message taking and patient referral source communication and reports to the Patient Accounts Supervisor.

Located in The Mills of Victoria, 1489 Baltimore Pike Building #109, Springfield, PA 1906.

RESPONSIBILIITES AND DUTIES:

• Answers incoming phone calls, process referrals/request for patient services
• Maintains open communication with patients/clients and referral sources
• Respond to patient/client questions and problems
• Assists in scheduling appointments for patients/clients based on availability of appropriate staff
• Prepare transmittal and advise quality coordinator of all patient complaints
• Communicates and resolves problems with patients, referral sources and insurance companies
• Works with Administrator and Practitioners to meet all patient needs
• Performs other duties as requested

QUALIFICATIONS:

• Graduate of an accredited High School

EXPERIENCE/KNOWLEDGE:

• Detail oriented
• Strong communication skills
• Customer-service experience
• Medical office experience

We offer a competitive compensation package and a great work environment. If you are someone looking to use your talents to help our clients meet their needs, and work with an exciting team, we want to hear from you.

We promote a drug-free workplace and all job offers will be contingent on passing a drug screen and a favorable pre-employment background check.