Patient Access Coordinator/Receptionist

Lawall Prosthetics and Orthotics Services; Langhorne (Bucks County); On-site; USD 35,000 - 45,000; Full time

Job summary

Lawall Prosthetics and Orthotics Services is seeking a full-time Patient Access Coordinator for our Langhorne location. The role involves handling patient scheduling, communication with referral sources, and problem resolution to ensure patient needs are met in a friendly office environment.

The ideal candidate should have strong communication skills and customer service experience, with a high school diploma from an accredited institution. Join us for a rewarding career with competitive compensation and a supportive team.

Responsibilities

• Answers incoming phone calls, process referrals/request for patient services.
• Maintains open communication with patients/clients and referral sources.
• Respond to patient/client questions and problems.
• Assists in scheduling appointments for patients/clients.
• Prepare transmittal and advise quality coordinator of all patient complaints.
• Communicates and resolves problems with patients, referral sources and insurance companies.
• Works with Administrator and Practitioners to meet all patient needs.
• Performs other duties as requested.

Skills

Detail oriented

Strong communication skills

Customer-service experience

Medical office experience

Education

Graduate of an accredited High School

Job description

Patient Access Coordinator / Receptionist (1 full-time position available)

Fast growing and employee friendly company, with an exciting opportunity in our Langhorne location. We are seeking a candidate who wants to work in a friendly office environment. The Patient Access Coordinator is responsible for performing all tasks relative to outside scheduling, message taking and patient referral source communication and reports to the Patient Accounts Supervisor.

RESPONSIBILIITES AND DUTIES

• Answers incoming phone calls, process referrals/request for patient services
• Maintains open communication with patients/clients and referral sources
• Respond to patient/client questions and problems
• Assists in scheduling appointments for patients/clients based on availability of appropriate staff
• Prepare transmittal and advise quality coordinator of all patient complaints
• Communicates and resolves problems with patients, referral sources and insurance companies
• Works with Administrator and Practitioners to meet all patient needs
• Performs other duties as requested

QUALIFICATIONS

• Graduate of an accredited High School

EXPERIENCE / KNOWLEDGE

• Detail oriented
• Strong communication skills
• Customer-service experience
• Medical office experience

We offer a competitive compensation package and a great work environment. If you are someone looking to use your talents to help our clients meet their needs, and work with an exciting team, we want to hear from you.

We promote a drug-free workplace and all job offers will be contingent on passing a drug screen and a favorable pre-employment background check.