Patient Access Coordinator/Receptionist

Lawall; Pennsylvania; On-site; USD 32,000 - 42,000; Full time

Job summary

Lawall in Langhorne, PA seeks a Patient Access Coordinator / Receptionist to handle scheduling, message taking and referral communications in a friendly medical office environment.

You will answer calls, coordinate appointments, manage referrals, and support the Patient Accounts Supervisor. A high school diploma and strong communication skills are required; experience in a medical office is a plus.

Qualifications

• High school graduate required.
• Strong attention to detail and accuracy.
• Excellent verbal and written communication.
• Experience in medical office settings is a plus.

Responsibilities

• Answer incoming phone calls and process referrals and patient services requests.
• Maintain open communication with patients and referral sources.
• Respond to questions and resolve problems for patients/clients.
• Assist in scheduling appointments based on staff availability.
• Prepare transmittals and advise quality coordinator of complaints.
• Communicate with patients, referral sources and insurers to resolve issues.
• Collaborate with Administrator and Practitioners to meet patient needs.
• Perform other duties as requested.

Skills

Detail oriented

Communication skills

Customer service experience

Medical office experience

Education

High School diploma

Job description

Patient Access Coordinator / Receptionist (1 full-time position available)

Fast growing and employee friendly company, with an exciting opportunity in our Langhorne location. We are seeking a candidate who wants to work in a friendly office environment. The Patient Access Coordinator is responsible for performing all tasks relative to outside scheduling, message taking and patient referral source communication and reports to the Patient Accounts Supervisor.

RESPONSIBILIITES AND DUTIES:

• Answers incoming phone calls, process referrals/request for patient services
• Maintains open communication with patients/clients and referral sources
• Respond to patient/client questions and problems
• Assists in scheduling appointments for patients/clients based on availability of appropriate staff
• Prepare transmittal and advise quality coordinator of all patient complaints
• Communicates and resolves problems with patients, referral sources and insurance companies
• Works with Administrator and Practitioners to meet all patient needs
• Performs other duties as requested

QUALIFICATIONS:

• Graduate of an accredited High School

EXPERIENCE/KNOWLEDGE:

• Detail oriented
• Strong communication skills
• Customer-service experience
• Medical office experience

We offer a competitive compensation package and a great work environment. If you are someone looking to use your talents to help our clients meet their needs, and work with an exciting team, we want to hear from you.

We promote a drug-free workplace and all job offers will be contingent on passing a drug screen and a favorable pre-employment background check.