Patient Coordinator (51098)

Paycom - ATS; Huntsville (AL); On-site; USD 34,000 - 45,000; Full time

Job summary

Capitol Imaging Services, LLC is seeking a compassionate Patient Coordinator for our imaging facility in Huntsville, AL. You will manage patient scheduling, verify insurance, backfill open slots, and serve as the first point of contact for patients, ensuring a warm, empathetic experience from scheduling through visit completion.

Ideal candidates have 1–2 years in healthcare, knowledge of medical terminology and HIPAA, and strong communication, organization, and multitasking skills.

Qualifications

• Minimum 1–2 years in a healthcare or medical office setting.
• Familiarity with medical terminology, insurance processes, and HIPAA regulations.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency with scheduling software and EMR systems.

Responsibilities

• Coordinate and schedule imaging appointments, ensuring optimal use of facility resources and timely patient care.
• Confirm insurance eligibility and benefits prior to appointments; communicate coverage details to patients as needed.
• Monitor the schedule daily to identify cancellations and proactively backfill open slots to maintain efficiency.
• Serve as the first point of contact for patients—answering calls, responding to inquiries, and providing clear, empathetic guidance.
• Accurately input patient information into the electronic medical record (EMR) system and maintain up-to-date records.
• Work closely with radiologists, technologists, and administrative staff to ensure seamless patient flow and coordination.
• Provide a warm, welcoming environment for patients and their families, addressing concerns with empathy and professionalism.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Empathy

Tools

EMR systems

Scheduling software

Job description

Job Details: Job Location: Southeast - Center of Imaging Excellence Huntsville - Huntsville, AL 35801, Position Type: Full Time, Job Shift: Day, Job Category: Health Care,

Capitol Imaging Services, LLC

9821 Katy Freeway, Suite 715

Houston, TX 77024

Patient Coordinator

At Capitol Imaging Services we are seeking a compassionate, organized, and detail-oriented Patient Coordinator to join our imaging facility team. This role is essential in ensuring a smooth and supportive experience for our patients from the moment they schedule their appointment to the completion of their visit. The ideal candidate will have a strong understanding of the healthcare industry, a passion for patient care, and the ability to manage multiple administrative tasks efficiently. At Capitol Imaging Services, we believe in delivering not just high-quality diagnostic services, but also compassionate care. As a Patient Coordinator, you’ll play a vital role in making each patient feel seen, heard, and supported.

Key Responsibilities:

• Patient Scheduling: Coordinate and schedule imaging appointments, ensuring optimal use of facility resources and timely patient care.
• Insurance Verification: Confirm insurance eligibility and benefits prior to appointments; communicate coverage details to patients as needed.
• Appointment Management: Monitor the schedule daily to identify cancellations and proactively backfill open slots to maintain efficiency.
• Patient Communication: Serve as the first point of contact for patients—answering calls, responding to inquiries, and providing clear, empathetic guidance.
• Data Entry & Record Keeping: Accurately input patient information into the electronic medical record (EMR) system and maintain up-to-date records.
• Collaboration: Work closely with radiologists, technologists, and administrative staff to ensure seamless patient flow and coordination.
• Customer Service: Provide a warm, welcoming environment for patients and their families, addressing concerns with empathy and professionalism.

Qualifications:

• Experience: Minimum 1–2 years in a healthcare or medical office setting, preferably in radiology or imaging services.
• Knowledge: Familiarity with medical terminology, insurance processes, and HIPAA regulations.
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in scheduling software and EMR systems
• Attributes: Empathetic, patient-focused, dependable, and passionate about helping others.