Patient Coordinator

H2 Health; Fort Worth, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Performance bonuses

Flexible scheduling

Full benefits (medical, dental, vision

401(k) with match

PTO & holidays

Life insurance

Job summary

H2 Health Fort Worth Physical Therapy is seeking a Patient Coordinator to bridge patient care with administrative excellence. You will be the first point of contact, ensuring patients receive the highest quality service from the moment they walk through our doors.

Responsibilities include coordinating appointments, verifying insurance, handling referrals, maintaining patient records, and supporting front desk operations while collaborating with clinicians to deliver a welcoming, organized clinic

Qualifications

• High school diploma or equivalent; additional education in healthcare administration is a plus.
• Experience in healthcare or medical office settings is preferred.
• Familiarity with insurance processes and medical terminology.

Responsibilities

• Coordinate patient appointments, verify insurance, and handle referrals.
• Maintain and update patient records with accuracy and confidentiality.
• Assist with front desk operations, answering phone calls, and managing inquiries.
• Work closely with clinicians and administrative staff to enhance patient experience.
• Ensure a welcoming and organized clinic environment.

Skills

Customer service

Interpersonal communication

Front desk operations

EMR/EHR familiarity

Medical terminology

Confidentiality

Education

High school diploma

Healthcare administration education

Tools

EMR/EHR systems

Job description

Patient Coordinator | Outpatient | Full-Time | 6407 Southwest Blvd Fort Worth, TX 76132

AtFort Worth Physical Therapy, an H2 Health company,we believe that both care and coordination are essential to patient success. As a Patient Coordinator, you will be integral in bridging patient care with administrative excellence. In this role, you will serve as the first point of contact for our patients, ensuring they receive the highest quality service from the moment they walk through our doors.

Your Role:

As a Patient Coordinator, you will be the first point of contact for patients, providing outstanding customer service and ensuring smooth clinic operations.

• Coordinate patient appointments, verify insurance, and handle referrals.
• Maintain and update patient records with accuracy and confidentiality.
• Assist with front desk operations, answering phone calls, and managing inquiries.
• Work closely with clinicians and administrative staff to enhance patient experience.
• Ensure a welcoming and organized clinic environment.

• High school diploma or equivalent; additional education in healthcare administration is a plus

• Minimum of 1 year experience in a healthcare or medical office setting
• Knowledge of medical terminology and insurance processes
• Exceptional interpersonal and communication skills
• Familiarity with Electronic Medical Records (EMR) systems and basic computer skills.
• Ability to handle sensitive information with confidentiality
• Proficient in using office software and electronic health records (EHR) systems

Join us in making a positive impact on our patients' lives every day!

WhyH2 Health?

We’re more than a workplace, we’re a team that supports your goals:

• Competitive compensation with performance-based bonuses that reward your outcomes

• Flexible scheduling to support work-life balance

• Career advancement and professional growth

• Full benefits: medical, dental, vision, and 401(k) with match

• Generous PTO, paid holidays, and company-paid life insurance

• Supportive, clinician-led team culture

• Additional perks: parental leave, employee rewards, discounts, and recognition programs

H2 Healthis proud to be an Equal Opportunity Employer.

We celebrate diversity and inclusion in all aspects of employment.