Patient Coordinator

H2 Health; Tampa (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive compensation

Flexible scheduling

Career advancement

Full medical benefits

Generous PTO

Employee rewards and recognition programs

Job summary

H2 Health is looking for a dedicated Patient Coordinator in Tampa, FL. In this full-time role, you will provide outstanding customer service, coordinate patient appointments, and maintain patient records. The position is essential for ensuring smooth clinic operations and improving patient experience.

Qualifications include a high school diploma and at least 1 year of experience in a healthcare setting. Employees benefit from competitive compensation, flexible scheduling, and comprehensive health benefits.

Qualifications

• Minimum of 1 year experience in a healthcare or medical office setting.
• Ability to handle sensitive information with confidentiality.
• Familiarity with electronic health records (EHR) systems.

Responsibilities

• Coordinate patient appointments and verify insurance.
• Maintain and update patient records with accuracy.
• Assist with front desk operations and manage inquiries.

Skills

Customer service

Interpersonal skills

Communication skills

Knowledge of medical terminology

Education

High school diploma or equivalent

Additional education in healthcare administration

Tools

Electronic Medical Records (EMR)

Office software

Job description

Patient Coordinator | Outpatient | Full-Time | 4401 W Kennedy Blvd Suite #100 Tampa, FL 33609

At H2 Health, we believe that both care and coordination are essential to patient success. As a Patient Coordinator, you will be integral in bridging patient care with administrative excellence. In this role, you will serve as the first point of contact for our patients, ensuring they receive the highest quality service from the moment they walk through our doors.

Your Role:

As a Patient Coordinator, you will be the first point of contact for patients, providing outstanding customer service and ensuring smooth clinic operations.

• Coordinate patient appointments, verify insurance, and handle referrals.
• Maintain and update patient records with accuracy and confidentiality.
• Assist with front desk operations, answering phone calls, and managing inquiries.
• Work closely with clinicians and administrative staff to enhance patient experience.
• Ensure a welcoming and organized clinic environment.

Qualifications:

• High school diploma or equivalent; additional education in healthcare administration is a plus

• Minimum of 1 year experience in a healthcare or medical office setting
• Knowledge of medical terminology and insurance processes
• Exceptional interpersonal and communication skills
• Familiarity with Electronic Medical Records (EMR) systems and basic computer skills.
• Ability to handle sensitive information with confidentiality
• Proficient in using office software and electronic health records (EHR) systems

Benefits:

• Competitive compensation with performance-based bonuses that reward your outcomes
• Flexible scheduling to support work-life balance
• Career advancement and professional growth
• Full benefits: medical, dental, vision, and 401(k) with match
• Generous PTO, paid holidays, and company-paid life insurance
• Supportive, clinician-led team culture
• Additional perks: parental leave, employee rewards, discounts, and recognition programs

Join us in making a positive impact on our patients' lives every day!

H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.