Patient Coordinator

H2 Health; Asheville (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive compensation with performance-based bonuses

Flexible scheduling

Full benefits including medical, dental, and vision

Generous PTO and paid holidays

Parental leave and employee rewards

Job summary

H2 Health in Asheville, North Carolina, is seeking a full-time Patient Coordinator. You will play a critical role in patient care by coordinating appointments, managing patient records, and supporting smooth clinic operations. Ideal candidates have a high school diploma, 1+ years of healthcare experience, and strong communication skills.

Join us for competitive compensation, flexible scheduling, and a supportive team environment dedicated to making a positive impact on patient lives.

Qualifications

• Minimum of 1 year experience in a healthcare or medical office setting.
• Ability to handle sensitive information with confidentiality.

Responsibilities

• Coordinate patient appointments, verify insurance, and handle referrals.
• Maintain and update patient records with accuracy and confidentiality.
• Assist with front desk operations, answering phone calls, and managing inquiries.
• Work closely with clinicians and administrative staff to enhance patient experience.
• Ensure a welcoming and organized clinic environment.

Skills

Exceptional interpersonal and communication skills

Knowledge of medical terminology and insurance processes

Familiarity with Electronic Medical Records (EMR)

Basic computer skills

Education

High school diploma or equivalent; additional education in healthcare administration

Tools

Office software

Electronic health records (EHR) systems

Job description

Patient Coordinator | Outpatient | Full-Time

At Physio Physical Therapy, we believe that both care and coordination are essential to patient success. As a Patient Coordinator, you will be integral in bridging patient care with administrative excellence. In this role, you will serve as the first point of contact for our patients, ensuring they receive the highest quality service from the moment they walk through our doors.

Your Role:

As a Patient Coordinator, you will be the first point of contact for patients, providing outstanding customer service and ensuring smooth clinic operations.

• Coordinate patient appointments, verify insurance, and handle referrals.
• Maintain and update patient records with accuracy and confidentiality.
• Assist with front desk operations, answering phone calls, and managing inquiries.
• Work closely with clinicians and administrative staff to enhance patient experience.
• Ensure a welcoming and organized clinic environment.

• High school diploma or equivalent; additional education in healthcare administration is a plus

• Minimum of 1 year experience in a healthcare or medical office setting
• Knowledge of medical terminology and insurance processes
• Exceptional interpersonal and communication skills
• Familiarity with Electronic Medical Records (EMR) systems and basic computer skills.
• Ability to handle sensitive information with confidentiality
• Proficient in using office software and electronic health records (EHR) systems

Join us in making a positive impact on our patients' lives every day!

Why Physio?

We’re more than a workplace, we’re a team that supports your goals:

• Competitive compensation with performance-based bonuses that reward your outcomes
• Flexible scheduling to support work-life balance
• Career advancement and professional growth
• Full benefits: medical, dental, vision, and 401(k) with match
• Generous PTO, paid holidays, and company-paid life insurance
• Supportive, clinician-led team culture
• Additional perks: parental leave, employee rewards, discounts, and recognition programs

Ready to advance your physical therapy career in a supportive setting? Apply today and join a community that values you.

Physio Physical Therapy is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.