Patient Coordinator

JRA Staffing; Chicago (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

401(k)/IRA retirement plan

PTO

Paid Holidays

CE credit reimbursement

Uniform reimbursement

Training on-site

Job summary

A healthcare facility in Chicago is seeking a warm and organized Patient Coordinator for their front office team. This onsite role involves scheduling, insurance verification, and providing excellent customer service. The ideal candidate has at least 2 years of experience in a similar role and excels in a fast-paced, patient-centered environment. Benefits include health insurance, retirement plans, and more. Join a top-tier surgical team and make a positive impact on patient experiences.

Qualifications

• At least 2 years of patient coordinator experience required.
• Strong organizational and multitasking skills.
• Ability to work well with a team.

Responsibilities

• Answer phones and address inquiries from patients.
• Schedule appointments using patient management software.
• Assist with coordination of patient records and paperwork.
• Maintain a clean and organized front office area.

Skills

Organizational skills

Multitasking

Customer service

Friendly personality

Job description

Chicago Oral Surgery & Implant Center is looking for a warm and organized Patient Coordinator to join their front office team. This is an onsite role based in Chicago, IL, with responsibilities that support all three of the practice’s locations. As the first point of contact for patients, the Patient Coordinator plays a key role in ensuring a professional and welcoming experience—whether that's in person and over the phone. You’ll assist with scheduling, insurance verification, check-in/check-out, and general administrative support across the locations, helping to maintain consistency and excellent service throughout the patient journey. The ideal candidate is friendly, dependable, and thrives in a fast-paced, patient-centered environment. If you're looking for a position where you can make a real impact on patient experiences while supporting a top-tier surgical team, we’d love to hear from you!

Benefits for the Patient Coordinator:

• Health Insurance
• 401(k)/IRA retirement plan
• PTO
• Paid Holidays
• CE credit reimbursement
• Uniform reimbursement
• Training on-site

Schedule for the Patient Coordinator:

• Monday - Friday: 8AM - 5PM
• Saturday: 8AM - 1PM

*Team is to be at the office 30 minutes prior to start time.

Responsibilities and Requirements of the Patient Coordinator:

• At least 2 years of patient coordinator experience required
• Answer phones and address inquiries from patients, ensuring excellent customer service. Schedule appointments and maintain the appointment calendar using the patient management software. Communicate effectively with patients to confirm and remind them of their appointments.
• Assist with the coordination of patient records and paperwork. Ensure all patient information is accurate and up to date with recent treatments and procedures.
• Maintain a clean and organized front office area.
• Strong organizational and multitasking skills.
• Ability to work well with a team and possess a positive, friendly personality.