Treatment Coordinator

smilepartnersrecruitment; Orland Park (IL); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Paid Holidays

Growth opportunities

Collaborative environment

Résumé du poste

Chicago Dental Implants, Oral & Facial Surgery in Joliet, IL seeks a Treatment Coordinator to be a friendly, organized point of contact for patients, handling scheduling, treatment plans, and financial options while coordinating with referring offices.

This full-time role emphasizes accurate records, insurance verification, and seamless patient care across Joliet and nearby locations.

Qualifications

• Prior dental office experience required; front desk or treatment coordinator preferred.
• Strong organizational and multitasking abilities are essential.
• Excellent communication and customer service skills are expected.
• Ability to discuss treatment plans, insurance options, and payment arrangements with patients.
• Experience with dental software and insurance verification processes.

Responsabilités

• Greet and assist patients at the front desk; manage check-in/out and scheduling.
• Handle appointment confirmations, rescheduling, and cancellations; update records.
• Collect patient payments and assist with financial transactions.
• Coordinate referrals, records requests, and office correspondence.
• Present treatment plans and explain procedures, timelines, and costs to patients.
• Verify insurance benefits and explain coverage and payment options.
• Coordinate surgical procedures and follow-up appointments.
• Maintain accurate treatment documentation and case records.

Connaissances

Dental office experience

Organizational skills

Communication skills

Confidence discussing treatment plans

Financial arrangements

Team-oriented mindset

Outils

Dental Software

Insurance Verification Software

Description du poste

Treatment Coordinator

Chicago Dental Implants, Oral & Facial Surgery | Joliet, IL

Are you passionate about helping patients navigate their dental treatment journey? Chicago Dental Implants, Oral & Facial Surgery is seeking a highly organized, personable, and detail-oriented Treatment Coordinator to join our growing team in Joliet, IL.

In this role, you'll be a key point of contact for patients, helping them feel informed, supported, and confident throughout their care experience. From scheduling appointments and coordinating treatment plans to explaining financial options and working with referring offices, you'll play an integral role in delivering exceptional patient care.

Location & Travel

This position is primarily based in Joliet, IL, with occasional travel to our Orland Park, Plainfield, and Downers Grove locations.

What You'll Do

Front Desk & Patient Experience

• Welcome and check in/check out patients with a friendly, professional attitude
• Answer a multi-line phone system and assist with appointment scheduling
• Manage appointment confirmations, reschedules, and cancellations
• Update patient information, insurance details, and medical histories
• Collect patient payments and assist with financial transactions
• Maintain accurate patient records and documentation
• Coordinate referrals, records requests, and office correspondence
• Help maintain a clean, organized, and welcoming office environment

Treatment Coordination

• Present treatment plans and answer patient questions regarding procedures, timelines, and costs
• Verify insurance benefits and explain coverage and payment options
• Coordinate surgical procedures and follow-up appointments
• Communicate with referring dental offices to ensure seamless patient care
• Support treatment acceptance through excellent patient communication
• Maintain accurate treatment documentation and case records

What We’re Looking For

• Previous dental office experience required (Front Desk and/or Treatment Coordinator experience preferred)
• Strong organizational and multitasking skills
• Excellent communication and customer service abilities
• Confidence discussing treatment plans, insurance, and financial arrangements
• Experience with dental software and insurance verification processes
• Team-oriented mindset and commitment to outstanding patient care

Schedule

Full-Time

• Monday - Thursday: 8:00 AM - 5:00 PM
• Friday: 8:00 AM - 3:00 PM

Benefits

We value our team and offer a comprehensive benefits package, including:

• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO)
• Paid Holidays
• Supportive and collaborative work environment
• Opportunity to grow within a respected and expanding oral surgery practice

Join Our Team

If you thrive in a fast-paced environment, enjoy helping patients, and want to be part of a growing oral and facial surgery practice, we'd love to hear from you.