Patient Concierge & Transport Specialist

Berkshire Health Systems; Pittsfield (MA); Sur place; USD 25 000 - 37 000; Temps partiel

Résumé du poste

Berkshire Medical Center is seeking a courteous Guest Services Associate to safely transport patients and their belongings between inpatient rooms and care areas, and to greet visitors as they arrive. You will escort families throughout the facility and help maintain security by screening visitors and coordinating with security as needed.

The role requires the ability to follow instructions, perform repetitive duties, and maintain a high level of quality for patients, staff, and visitors.

Qualifications

• Hospitality experience preferred.
• On the job training under supervision of the Department Supervisor and an experienced Guest Service Associate.
• High school diploma or GED preferred.

Responsabilités

• Transport patients and their belongings safely to and from inpatient rooms and care areas.
• Greet family members and visitors and escort them to locations within the facility.
• Screen visitors to ensure safety and security and discreetly notify security for VIPs if needed.

Connaissances

Hospitality experience

Communication skills

Follow instructions

Formation

High school diploma or GED

CPR certification within 3 months

De-escalation training within 1 month

Description du poste

Berkshire Medical Center is seeking a courteous Guest Services Associate to safely transport patients and their belongings between inpatient rooms and care areas, and to greet visitors as they arrive. You will escort families throughout the facility and help maintain security by screening visitors and coordinating with security as needed.

The role requires the ability to follow instructions, perform repetitive duties, and maintain a high level of quality for patients, staff, and visitors.